BSBOPS401 Coordinate business resources (CTS V1)
This unit describes the skills and knowledge required to determine and analyse existing and required resources, their effective application and the accountability for their use.
The unit applies to individuals with a broad knowledge of business resources and well-developed skills to ensure adequate resources are available to perform the work of the organisation. They may have the responsibility to provide guidance to, or delegate, aspects of these tasks to others.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
BSBXTW301 Work in a team (CTS V1)
This unit describes the skills and knowledge required to work effectively as part of permanent or project-based teams in a workplace within an industry.
This unit applies to a wide range of workers, but has a specific focus on the teamwork skills required for workers with limited responsibility for others.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
BSBPUR301 Purchase goods and services (CTS V2)
This unit describes the skills and knowledge required to determine purchasing requirements and make and receive purchases.
It applies to individuals who work under a level of supervision and who conduct low risk, low expenditure purchasing for an organisation using established and documented purchasing strategies. Individuals may be working in a small organisation with general responsibility for conducting purchasing within an organisation, or they may be a purchasing specialist working in a large organisation. Some judgement may be required to make decisions about purchasing strategies.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
BSBOPS303 Organise schedules (CTS V1) - CURRENT
This unit describes the skills and knowledge required to manage appointments and diaries for personnel within an organisation. It involves using manual and electronic diaries, schedules and other appointment systems.
The unit applies to those employed in a range of work environments who provide administrative support to teams and individuals.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
To participate successfully in the assessment you will need access to a range of diaries, planners and calendars to record and schedule appointments, including digital resources.BSBOPS301 Maintain business resources (CTS V1) - Current
This unit describes the skills and knowledge required to determine, administer and maintain resources and equipment to complete a variety of tasks.
The unit applies to those who apply a broad range of competencies in various work contexts. They may exercise discretion and judgement using appropriate theoretical knowledge of business resources and their basic maintenance to provide some technical advice and support to a team.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
To successfully participate in the assessment for this unit, you will need access to your workplace's resource use data.
BSBWRT311 Write simple documents (CTS V1)
This unit describes the skills and knowledge required to plan, draft and finalise a simple document.
The unit applies to individuals who administer a broad range of competencies in various work contexts and may exercise some discretion and judgement to produce a range of simple documents.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
BSBADM311 Maintain business resources
This unit describes the skills and knowledge required to determine, administer and maintain resources and equipment to complete a variety of tasks.
It applies to individuals who are skilled operators and apply a broad range of competencies in various work contexts. They may exercise discretion and judgement using appropriate theoretical knowledge of business resources and their basic maintenance to provide technical advice and support to a team.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
BSBCRT411 Apply critical thinking to work practices (CTSV1)
This unit describes the skills and knowledge required to use advanced-level critical thinking skills in a workplace context. This includes using methods of analysis, synthesis and evaluation.
The unit applies to individuals who evaluate existing or proposed work practices. These individuals are typically responsible for reviewing or developing work processes, products or services that may be proposed or already existing.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
BSBINM301 Organise workplace information (CTS V2)
This unit describes the skills and knowledge required to gather, organise and apply workplace information in the context of an organisation’s work processes and knowledge management systems.
It applies to individuals who perform a defined range of skilled operations in various work contexts. They may exercise discretion and judgement using appropriate knowledge of information management to provide technical advice and support to a team.
BSBINM302 Utilise a knowledge information system (CTS V2)
This unit describes the skills and knowledge required to access a knowledge management system, use monitoring and review processes to provide feedback and improve own work practices using the system.
This includes a whole range of strategies, methods, activities and techniques used formally and informally by individuals and the organisation (as formalised in a knowledge management system) to identify, collect, organise, store, retrieve, analyse, share and apply knowledge to the work of the organisation.
It applies to individuals who apply a broad range of competencies in various work contexts. They may exercise discretion and judgement using appropriate theoretical knowledge of knowledge management to assist in increasing productivity, to improve quality or to recognise the benefits to the organisation through the improved use of knowledge.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
BSBITU306 Design and produce business documents (CTS V2)
This unit describes the skills and knowledge required to design and produce various business documents and publications. It includes selecting and using a range of functions on a variety of computer applications.
It applies to individuals who possess fundamental skills in computer operations and keyboarding. They may exercise discretion and judgement using appropriate theoretical knowledge of document design and production to provide technical advice and support to a team.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
BSBITU309 Produce desktop published documents
This unit describes the skills and knowledge required to design and produce desktop published documents.
It applies to individuals who work in a range of environments, which may include providing administrative support within an enterprise, or who may be technical or knowledge experts responsible for production of their own documents.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
BSBITU312 Create electronic presentations (CTS V1)
This unit describes the skills and knowledge required to design and produce electronic slide presentations using various applications and platforms.
It applies to individuals employed in a range of work environments who design electronic presentations. They may work as individuals providing administrative support within an enterprise, or may be responsible for production of their own electronic presentations.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
BSBITU313 Design and produce digital text documents (CTS V1)
This unit describes the skills and knowledge required to digitally design and develop text-based documents using advanced features of word processing applications/platforms.
It applies to individuals who possess fundamental skills in digital device operation, and basic skills in operation of word processing applications. They may work as individuals who provide administrative support within an enterprise, or may be technical/knowledge experts responsible for production of their own digital documents.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
BSBPEF301 Organise personal work priorities (CTS V1)
This unit describes the skills and knowledge required to organise personal work schedules, to monitor and obtain feedback on work performance and to maintain required levels of competence.
The unit applies to individuals who exercise discretion and judgement and apply a broad range of competencies in various work contexts.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
BSBPEF402 Develop personal work priorities (B-CTSV1)
This unit describes the skills and knowledge required to plan and prioritise own work tasks. It also addresses the skills and knowledge to monitor and obtain feedback on personal work performance.
The unit applies to individuals who are required to design their own work schedules and work plans and to establish priorities for their work. They will typically hold some responsibilities for the work of others and have some autonomy in relation to their own role.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
BSBPEF502 Develop and use emotional intelligence (B-CTSV1)
This unit describes the skills and knowledge required to develop and use emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the workplace.
The unit applies to individuals who are required to identify, analyse, synthesise and act on information from a range of sources and who deal with unpredictable problems as part of their job role. These individuals may be responsible for leading a team or work area.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
BSBTEC302 Design and produce spreadsheets (CTS V1)
This unit describes the skills and knowledge required to develop spreadsheets through the use of spreadsheet applications.
The unit applies to individuals employed in a range of environments who tend to be personally responsible for designing and working with spreadsheets under minimal supervision. These individuals are generally required to have intermediate knowledge and understanding of a number of spreadsheet applications.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
BSBTEC303 Create electronic presentations (CTSV1)
This unit describes the skills and knowledge required to design and produce electronic presentations using various applications and platforms.
The unit applies to individuals employed in a range of work environments who design electronic presentations. They may work as individuals providing administrative support within an enterprise, or may be responsible for production of their own electronic presentations.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
BSBTEC401 Design and produce complex text documents (CTS V1)
This unit describes the skills and knowledge required to design and develop business documents using complex technical features of word processing software.
The unit applies to those who work in a range of business environments and have skills which may be applied in the provision of administrative support within an enterprise, or by technical experts responsible for producing their own word- processed documents.
No licensing, legislative or certification requirements apply to this unit at the time of publication.